FAQ

Yes. You can try all Pro features for free for 14 days after installation. After the trial ends, only free features will be available, and Pro features can be unlocked by purchasing a license.

Screenshots support PNG and JPEG formats, and screen recordings support WebM format. Pro version also allows exporting recordings in MP4 format.

All data is stored locally in your browser (IndexedDB). No data is ever sent to external servers.

On newly opened pages, user permission is required for capture. Click the ZScreenshot extension icon to enable capture.

The history count setting represents the maximum number of items to save. It applies to images and videos saved after the setting change. Past history cannot be restored.

This is by design. When using the image editor, the output format is always PNG.

Image editor (add text, shapes, arrows, etc.), Collection feature (combine multiple images into one), Bulk download (download all history images at once), and MP4 export (export recordings in MP4 format).

No, this is not a problem. This notification is automatically displayed by Chrome when an extension modifies the browser's layout or viewport size. ZScreenshot uses Chrome's debugger API to temporarily access viewport dimensions to ensure screenshots are saved with accurate sizing. This is why the notification appears. The extension does not actually perform debugging operations, and there are no security concerns. You can use it with confidence. Note: If you click the "Cancel" or "✕" button on the notification dialog, the viewport modification process will be interrupted, and screenshots may not be captured with the correct dimensions. Please leave the notification as is.

It's a one-time purchase ($10) for a lifetime license. Once purchased, you can use it forever with no additional fees.

1 license = 1 Google Account. You can use it on multiple devices as long as you're logged into the browser with the same Google Account.

Please check the following: (1) You need to be logged into the browser with a Google Account (2) 1 license = 1 Google Account. Make sure you're logged in with the same Google Account used during purchase (3) If authentication fails on first attempt, please contact us through the contact form (include the email address used for Stripe purchase)